4 Traits of a Top-Notch Snow and Ice Management Contractor

Just one week after 70 degree temps beckoned people outdoors, and only three days prior to St. Paddy’s Day celebrations filled with green beer and shamrock shakes, upwards of 10 inches of snow blanketed multiple counties in Maryland, courtesy of Winter Storm Stella. If not entirely unexpected, it was nonetheless an unwelcome surprise by many property owners who had already said “so long” to the season.

Commercial property owners who contracted a quality snow and ice management service in advance were well prepared, however, understanding that when weather changes at a moment’s notice, you need a professional contractor who can do the same.

Here are four qualities to look for in a snow and ice management professional.

Preparedness

Using current technology, such as 24/7 winter storm monitoring, today’s snow and ice management firms can track incoming storms days in advance and up until the first snowflakes begin to fall. This allows for swift response times, and the immediate dispatch of nearby crews in the event of an emergency situation.

Efficiency and punctuality

Property owners are, pretty much, at their contractor’s mercy during a snow event. Professionals understand this, and should never take advantage of the situation. Instead, they should strive to work efficiently, arriving ahead of schedule and providing meticulous attention to detail. Ask any potential snow and ice removal contractor about a guaranteed response time.

Diligent communication

Communication is the key when property owners are watching the snow continue to pile on their parking lots. Notification prior to, during, and after a snowfall has become commonplace, and e-mailed confirmation of a crew’s arrival time and departure can all but eliminate confusion when it comes time to pay the bill. Many firms can now track their fleet using GPS systems, keeping clients up-to-the-minute with ETAs. Additionally, an itemized list of services provided is a nice touch.

Commitment to safety

When snow and ice are on the ground, the risk of a lawsuit increases exponentially for commercial property managers. From slips and falls to vehicular accidents to falling limbs – inclement weather yields a barrage of accidents just waiting to happen. Not only will a quality snow and ice management firm be able to minimize your risk of liability with plowing and deicing services, but all crews should have received – and continue to receive – standardized safety training.

While the first day of spring should arrive in the Northeast without any additional hang-ups, it’s never too late to plan ahead for wintry weather. Eos Outdoor Services provides high-quality, client focused snow and ice management services, including, but not limited to, the following: